Privacy Policy for Shop Genie

Last Updated: January 19, 2025

At Shop Genie, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect your data when you use our Shopify app.

1. Information We Collect

We collect and process the following types of information:

• Personal Information: This includes your name, email address, and any other contact information you provide when creating an account or interacting with Shop Genie.
• Usage Data: We may collect data about how you interact with the app, such as actions you take (e.g., canceling orders or issuing refunds) and usage patterns, to improve our services.
• Shopify Store Information: We may access information related to your Shopify store, including orders, customer details, and product listings, to perform tasks as requested by you (e.g., canceling orders or issuing refunds).

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain the functionality of Shop Genie.
• To improve and personalize the app’s performance and user experience.
• To communicate with you about updates, features, and support related to the app.
• To ensure security and detect any fraudulent activity or misuse of the app.

3. Data Sharing and Disclosure

We do not sell, rent, or lease your personal data to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may engage trusted third-party vendors to support the operation of our app (e.g., hosting services, analytics providers). These third parties will only have access to the necessary information to perform their services.
• Legal Requirements: We may disclose your information if required by law or in response to a valid legal request, such as a subpoena or court order.